idealSMTP has created this Privacy Policy statement in order to disclose our information gathering and dissemination practices for this Website. We are pleased to provide this Privacy Policy to describe our information gathering and use.

Information We May Collect

When you sign up for a free account, we will ask you for information. This information may include:

  • Your name
  • Your company name
  • Your company or home address
  • Your telephone number
  • Your email address
  • Your email list details
  • How many emails you plan to send
  • Whether you use good email marketing practices

Likewise, when you sign up for a paid plan, we will ask you for the same information as above, as well as:

  • The name on your credit card
  • Your credit card number
  • Your credit card number expiration date
  • The three or four-digit safety code on the back of your card
  • Your billing address
What We Do with Your Information

We may use your personal information to:

  • Fulfill your registration/order/purchase
  • Send you an order confirmation
  • Send you requested product or service information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns
  • Facilitate your communication with other users
  • List you in our member directory made available only to other members
Acquisition of Information

You can visit our site without identifying yourself or revealing any personal information. Our site does collect information such as domain, IP address, browser type and operating system for site trends and statistics, but this information does not personally identify you.We may ask you to provide personally identifiable information if you are signing up as our reseller and partner. Some information about your company, its size or other details may be required by us via email while providing pre-sale support.

How We Use the Information

The personal information you provide will be used for the purpose for which it was provided –

  • to contact you,
  • to process an order,
  • to register your product, etc.

We may also use any information you have provided as reasonably necessary to provide customer support to you. We may also use your contact information to provide notices regarding the products or services that you have purchased, as well as to inform you about new products or promotional campaigns.

With Whom We Share Your Information

idealSMTP which is a subsidiary of Panache Softech, may share information with its billing companies. This is necessary for processing your orders or troubleshooting. Your information may also be shared with our Software’s authorized resellers and partners who we may think would serve you better.

Information Security
  • idealSMTP will strictly protect the
  • security of your personal information,
  • protect your data from loss,
  • misuse,
  • unauthorized access,
  • disclosure,
  • or destruction.

Your personal data, including your e-mail address, is used for internal purposes only and is never sold or shared with anyone outside our Software or our authorized resellers, unless we disclose information in response to a law enforcement request.